Digital Independence™ Services & Pricing
Calm, clear digital help across the 7 Pillars of Digital Independence™ — a new category designed for the millions of Australians who feel left behind in the digital world.
Digital Independence Session Overview
The Digital Independence Session is calm, personalised one‑to‑one digital support designed for everyday Australians who want clarity, confidence and independence in a digital world.
Delivered in‑person across Sydney or remotely Australia‑wide, each session provides patient, human‑first guidance across the 7 Pillars of Digital Independence™ — from MyGov and Medicare to passwords, devices, telehealth, forms and online safety.
You stay in control. We guide you — clearly, calmly, at your pace.
Every session delivers one clear digital win and builds long‑term confidence, not dependency.
EOFY First Digital Win — $39
30 minutes · Remote only · First‑time clients
A fast, simple win that proves you can do this. Includes Scam Clarity Check™ and a personalised next‑step plan.
You get:
• One problem solved
• Scam safety
• Confidence boost
• Clear direction
Digital Basics Session — $99
45 minutes · In‑person or remote
The everyday digital tasks that slow you down — solved quickly and calmly.
We help with:
• Email
• Passwords
• Forms & uploads
• Telehealth
• Device basics
• Online safety
Fast. Clear. No stress.
Everyday Digital Support — $129
60 minutes · In‑person or remote
The essential digital tasks every Australian deals with — handled with patience and clarity.
We help you with:
• MyGov
• Medicare
• Centrelink
• Service NSW
• School forms
• Rental applications
• Digital admin
• Scam recovery
You leave lighter, clearer and in control.
Deep Digital Resolve — $169
75–90 minutes · In‑person or remote
For the big, complex, overwhelming digital problems.
Perfect for:
• Multi‑form applications
• Scam recovery
• Major device setup
• Digital life overhaul
• Government admin marathons
Space. Calm. Resolution.
Remote Assist — $49–$69
30–45 minutes · Remote only
Fast, calm digital help from anywhere in Australia.
Simple ($49):
• Email
• Passwords
• Scam checks
• Small tasks
Complex ($69):
• MyGov
• Forms
• Uploads
• Multi‑step tasks
No travel. No waiting. No stress.
Priority Same‑Day Help — $149
60 minutes · In‑person or remote
When the problem is urgent, we move fast.
Common emergencies:
• Locked accounts
• Urgent forms
• Scam fears
• Telehealth issues
• Time‑sensitive uploads
Immediate calm in a crisis.
Home Digital Reset — $249
2 hours · In‑person (Sydney only)
A complete reset of your digital world.
Includes:
• Device setup
• Scam‑proofing
• Password overhaul
• Cloud backup
• Settings optimisation
• Digital organisation
• Personalised safety plan
Everything fixed in one visit.
Clarity Pack — $299
Three 60‑minute sessions · In‑person or remote
Your long‑term digital confidence plan. Save $88 compared to booking individually.
Perfect for seniors, carers, migrants and anyone rebuilding digital independence.
Outcome‑based. Simple prices. No hidden fees.
Availability
Support that fits your life — not the other way around.
Mobile Support
We come to you. Available daily across Sydney for calm, step‑by‑step help in the comfort of your home. Expanding to more Australian cities soon.
Remote Support
Australia‑wide support, available 7 AM – 6 PM (Mon–Fri). Phone or video guidance for anyone who prefers remote help.
Same‑Day Help
A limited number of urgent sessions are released each morning. Perfect for locked accounts, urgent forms, scam concerns and time‑sensitive uploads.
Book Now — Pay at the Start of Your Session
To support our EOFY rollout and growing community demand, payment is taken at the start of your session. This simple approach keeps your time secure and makes the entire experience calm, clear and professional.